Palki (পালকি) Matrimony App
Last Updated: January 5, 2025
Welcome to Palki. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our matrimony mobile application.
By using Palki, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.
Your profile information (excluding your email and password) is visible to other active users of the app to facilitate matchmaking. You can control your profile visibility by activating or deactivating your account in Settings.
We share information with third-party service providers who assist us in operating the app:
These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of other users.
Important:
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Please Note:
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:
When you request account deletion, we will delete or anonymize your data within 7 days, except where retention is required by law.
Age Restriction:
Palki is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a user under 18 has provided us with personal information, we will take steps to delete such information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Our app uses the following third-party services, each with their own privacy policies:
Firebase (Google)
Authentication, Cloud Firestore, Cloud Messaging, Crashlytics, Analytics
Firebase Privacy PolicyWe encourage you to review the privacy policies of these third-party services to understand how they handle your data.
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using Palki, you consent to the transfer of your information to countries outside your country of residence, including the United States and other countries where our service providers operate.
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:
Your continued use of Palki after any changes indicates your acceptance of the updated privacy policy.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us through:
We aim to respond to all inquiries within 48 hours.
By using Palki, you acknowledge that you have read and understood this privacy policy and agree to its terms. If you do not agree with this policy, please do not use our app.
© 2025 Palki (পালকি) Matrimony App. All rights reserved.
This privacy policy is effective as of January 5, 2025